来源：http://www.wfzhongtebao.com 点击次数： 发布时间：2018-08-25
Communication, generally speaking, refers to the process of transmitting, understanding and communicating information, ideas and emotions between individuals or groups in order to achieve certain goals. It has the characteristics of purpose, information transmission and two-way communication.
Communication is the transmission and understanding of information. First of all, communication is a process of information transmission. If the information is not transmitted, it means that communication does not occur. The speaker should have an audience, just as the author should have a reader. Secondly, in order to communicate successfully, information must not only be transmitted, but also be understood. No understanding is communication. Good communication is not to reach an agreement, but to communicate that the two sides can accurately understand the meaning of information, if someone disagrees with us, can not think that we can not fully understand our views, but only the views of the two sides are different, as long as the other side understand our intentions, even good communication.
In modern society, not being good at communicating will lose a lot of opportunities, and at the same time, you will be unable to cooperate with others. People don't live on isolated islands. Only by keeping good cooperation with others can they obtain the resources they need and achieve success.
Now the security company is coming to share with you the compliment skills in the process of communication.
In the book Human Weaknesses, there is a saying that deep down in human nature longs for the feeling of being valued. In sales psychology, it is understood that everyone has vanity, and the best way to satisfy vanity is to let each other have a sense of superiority. Some people say that the most effective way to create a sense of superiority is to praise others for what they are proud of. For salesmen, praise is the best way to communicate with customers. When introducing a product, salesmen can appropriately praise customers and make them happy. But this praise must be appropriate, so that it can get immediate results.
Praise is a skill and a strategy in the sales industry. A salesman who knows how to praise the art can often make customers willing to buy the goods they sell in a very relaxed environment. The praise of customers will deepen the good will of customers to salespeople, but also to salespeople have a sense of dependence, which is more conducive to the success of sales.
Sales is one of the most common and important situations in communication activities. In addition to production, all commercial interests of enterprises must rely on sales to achieve. Sales communication is not only conducive to understanding customers, establish a good image of customers, more conducive to the conclusion of transactions, therefore, all kinds of communication in the sales process are extremely important. In the process of sales, we should communicate with customers on the principle of customer-oriented and customer is God. At the same time, we can conclude the transaction on the basis of benefit induction and close-range emotional strategy. At the same time, we should pay attention to the communication and praise skills, sales etiquette and other issues in the sales process, so as to truly achieve successful transactions and good interpersonal relations through sales communication.