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保安公司保安员存在的主要心理问题有哪些?

来源:http://www.wfzhongtebao.com  点击次数:    发布时间:2018-08-16
首先作为基层安保接触社会广泛深入,工作任务比较繁重、琐碎,同时还要应对社会形形色色的人群,工作和生活条件比较复杂、压力巨大。其主要心理问题体现在以下几个方面:
First of all, as a grass-roots security contacts with the community widely in-depth, the task is more onerous, trivial, but also to deal with all kinds of social groups, working and living conditions are more complex, the pressure is enormous. Its main psychological problems are reflected in the following aspects:
1、认知心理问题。每天战斗在一线繁琐工作的保安员,为了完成任务经常要高强度超负荷运转,还要应对来自社会各个阶层的客户,压力要比一般工种强大,身体常常处于疲惫和透支的状态;因绝大部分保安来自农村文化水平普遍不高、家庭经济状态比较薄弱、社会地位相对较低,与公安机关和其他行政部门相比工作量大回报却很低,在保安员内心难免产生不平衡和心理冲突,有的甚至心生埋怨产生嫉妒心理,如果不进行适当的心理排遣和调整很容易引发心理问题。
1, cognitive psychological problems. In order to accomplish their tasks, the security guards who fight on the front line every day often have to operate under high intensity and overload. They also have to deal with the customers from all walks of life. The pressure is stronger than that of ordinary jobs, and their bodies are often tired and overdrawn. The state is relatively weak, the social status is relatively low, compared with the public security organs and other administrative departments, the workload is large and the reward is very low, inevitably produce imbalance and psychological conflict in the hearts of security guards, and some even grumble and produce jealousy, if not properly psychological disposition and adjustment is easy to cause psychological problems.
2、情绪心理问题。保安员长期处于矛盾冲突的一线,加之人员配备、办公条件、经费保障等问题。小马拉大车,加班加点长期工作在压力的环境之下,导致身心疲惫心情抑郁,往往这些不良情绪得不到及时疏导和缓解,日积月累就会造成心理障碍、心理失控甚至心理危机。
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2, emotional and psychological problems. Security guards have long been in the forefront of conflict, coupled with staffing, office conditions, financial support and other issues. Small horse and cart, working overtime for a long time under the pressure of the environment, resulting in physical and mental fatigue and depression, often these bad emotions can not be timely relief and relief, accumulated over time will cause psychological disorders, psychological disorders and even psychological crisis.
保安员经常出现的不良心理状态有:厌倦、心情烦躁、注意力涣散、思维迟钝、紧张恐慌、情绪急躁、忐忑不安、过度兴奋、莫名发火等等;生理方面的不良状态有:失眠、厌食、头脑昏闷、呼吸急促、脉搏加快、血压升高、下班后不想说话、不愿与亲人沟通等。
Security guards often appear in bad psychological states: boredom, restlessness, inattention, mental retardation, nervousness and panic, emotional impatience, nervousness, excessive excitement, inexplicable anger and so on; physiological adverse conditions are: insomnia, anorexia, dizziness, shortness of breath, rapid pulse, high blood pressure, lower After class, I don't want to talk or communicate with my family.
3、个性心理问题。由于职业习惯,保安容易形成受压抑自卑的个性,这种不良个性会影响到他们在工作和生活中的行为,有些保安员在工作中出格的行为就是由不良个性造成的。很多犯罪都不是单纯意思上的犯罪,而是在其后潜藏着很多更深层次的心理原因和问题,值得我们去深思和探究。
3, personality psychological problems. As a result of professional habits, security guards tend to form a depressive and inferior personality, this bad personality will affect their work and life behavior, some security guards work out of line behavior is caused by bad personality. Many crimes are not pure intentional crimes, but hidden behind a lot of deeper psychological reasons and problems, worthy of our deep thinking and exploration.
4、人际交往心理问题。人际冲突的本质是对自己定位的不准确,比如本来应该以服务的角色出现的,却以上级角色出现,这会严重影响到人与人之间交往。即使在保安公司内部保安员在一起相处也会因工作、生活等问题产生摩擦,有些保安员往往感到工作中存在太的竞争与矛盾,觉得同事不够配合、客户不够合作、故意刁难等。如此以来,就不太愿意和同事、客户、交往而是把自己封闭起来,这不仅降低工作效率也不利于他们人际关系的健康发展。
4, interpersonal psychological problems. The nature of interpersonal conflict is inaccurate positioning of oneself, such as should appear as a service role, but the higher role, which will seriously affect interpersonal communication. Even in security companies, security guards get along with each other because of work, life and other issues will have friction, some security guards often feel that there is too much competition and contradictions in the work, feel that colleagues do not cooperate, customers do not cooperate, the leader deliberately difficult and so on. In this way, they are less willing to communicate with colleagues, customers, and leaders but close themselves up, which not only reduces work efficiency, but also is not conducive to the healthy development of their interpersonal relations.
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